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This morning (7:15am) I visit www.healthcare.gov and select my state (Virginia). Before I click, "register," I return to the original page and click on the "Small business" tab. The website says if I register NLT the 15th of the month, my employees will receive healthcare NLT the first day of the next month. I return to the "individual" option and click on the "register" button. I receive this message: "Website is undergoing maintenance. Please try again later."
At this point I see a pop-up at the upper right corner of my browser window providing me the opportunity to share my personal information with various insurance agents. Is this pop-up an official "service" via Healthcare.gov or presented to me via Microsoft's Internet Explorer and someone's ad campaign? I don't know and transfer to my blog to record my experience thus far...
When I return to www.healthcare.gov, it says "We have alot of visitors right now. We need you to wait here so we can insure you have a good experience on our site." There is a link which will list important documents and numbers. The "insurance agent" pop-up returns. I click on the "important documents and numbers" link. A new tab appears in my Internet Explorer. This tab page is completely blank.
7:45... I return to the original www.healthcare.gov tab and see it is still asking me to wait. The "insurance agent" pop-up is there. I also see I can provide my email address for information later or call the help desk. I return to my blog to document experience...
8:00 .... I can't get rid of the Insurance Agent pop-up or scroll to the help desk information. I assume this is a problem with my Internet Explorer or computer and switch back to my blog....
8:08 ... The color of www.healthcare.gov site changes, so I assume I am finally in. I attempt to click in, but the site is unresponsive.
9:45... I am finally able to create an account. I am deluged with pop-ups and attempt to log in. The system informs me I am "locked out." I reboot my computer.
10:20... I attempt to log in again. The system confirms: I am locked out. I decide to elect COBRA for the time being...
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